Big Pendant with Chain Set

Keep it Dry: Moisture can cause tarnishing and discoloration in German silver jewelry. Avoid wearing your jewelry when swimming, bathing, or engaging in activities where it might come into contact with water.

Store Properly: When not wearing your German silver jewelry, store it in a dry and air-tight container or jewelry box to prevent exposure to moisture and humidity. You can also use anti-tarnish strips or silica gel packs to help absorb moisture.

Avoid Chemicals: German silver jewelry can react with chemicals found in household cleaners, perfumes, cosmetics, and hair sprays, leading to tarnishing and discoloration. Remove your jewelry before applying any chemicals and ensure it's completely dry before putting it back on.

Clean Gently: Use a soft, non-abrasive cloth to gently wipe away dirt, oils, and fingerprints from your German silver jewelry after each wear. Avoid using harsh chemicals or abrasive cleaners, as they can damage the metal's surface.

Currently, we’re only shipping to the USA & Canada, but we’ll be expanding our reach within the coming months.  

During the checkout process, you have the flexibility to choose your preferred shipping mode.  

The delivery time and cost will depend on your location and the option you selected.  

 Before your product is shipped off, you are welcome to make alterations to your order as you see fit.  

We do rigorous quality controls before shipping out our merchandise. But if you encounter a faulty product, contact us so we can initiate the returns procedure.  

Please note that products on sale are non-refundable and non-exchangeable.  

 Learn more about returns, cancellations & our shipping policy here.

Shipping & Delivery Policy

Please note the following important points regarding our sales policy. By adhering to these guidelines, we aim to maintain clarity and ensure your satisfaction with our products.  

We guarantee the quality of our handcrafted garments and promptly address any issues with defective or damaged items reported within 3 days of delivery. 

We encourage thorough review of product descriptions, size details, and measurements on our website to ensure accurate purchases aligning with your expectations. We only replace/refund defective or damaged items. 

Conditions for Exchanges: 

•  The item must be unworn, unwashed, and in its original condition with tags attached.   

•  Proof of purchase, such as the original receipt or order confirmation, is required for all exchanges.  

For any inquiries or clarification regarding our products, our team is available to assist you via WhatsApp. Please reach out to us before making a purchase to address any concerns. 

If you need to exchange a defective item, please reach out to us promptly.   

Contact us at hello@femantraa.com or send a message via WhatsApp to +1 778-861-1408 within 3 days of receiving your order to begin the exchange process.  

Read our Return Policy

At Femantraa, we take pride in the fact that all our merchandise is meticulously handcrafted, making each item 100% unique. Unlike mass-produced machine-made pieces, our handcrafted pieces may showcase slight imperfections—nuances that add character, making each purchase truly one-of-a-kind.