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Craft Details
Care Instructions
Shipping & Delivery
Currently, we’re only shipping to the USA & Canada, but we’ll be expanding our reach within the coming months.
During the checkout process, you have the flexibility to choose your preferred shipping mode.
The delivery time and cost will depend on your location and the option you selected.
Before your product is shipped off, you are welcome to make alterations to your order as you see fit.
We do rigorous quality controls before shipping out our merchandise. But if you encounter a faulty product, contact us so we can initiate the returns procedure.
Please note that products on sale are non-refundable and non-exchangeable.
Learn more about returns, cancellations & our shipping policy here.
Return Policy
Please note the following important points regarding our sales policy. By adhering to these guidelines, we aim to maintain clarity and ensure your satisfaction with our products.
We guarantee the quality of our handcrafted garments and promptly address any issues with defective or damaged items reported within 3 days of delivery.
We encourage thorough review of product descriptions, size details, and measurements on our website to ensure accurate purchases aligning with your expectations. We only replace/refund defective or damaged items.
Conditions for Exchanges:
• The item must be unworn, unwashed, and in its original condition with tags attached.
• Proof of purchase, such as the original receipt or order confirmation, is required for all exchanges.
For any inquiries or clarification regarding our products, our team is available to assist you via WhatsApp. Please reach out to us before making a purchase to address any concerns.
If you need to exchange a defective item, please reach out to us promptly.
Contact us at hello@femantraa.com or send a message via WhatsApp to +91 8287796290 within 3 days of receiving your order to begin the exchange process.
Radical Transparency
The True Cost of This Garment
We believe in radical transparency. This piece was ethically sourced directly from independent, women-led micro-enterprises in India, ensuring fair and direct compensation for their work.
What’s included in the retail price:
- The Maker: The fair cost of the garment paid directly to our independent women partners.
- Importation: International freight from India to our studio, alongside all import and customs duties.
- Operations: Payment gateway processing fees, packaging/handling, and website maintenance.
- Sustenance: A 30% margin that supports our curation, styling, and business growth.
What’s calculated at checkout:
To keep delivery fair, shipping is calculated at checkout using standardized flat rates based on the garment's weight.
- 🇺🇸 For US Customers: We dispatch your orders domestically using USPS Ground Advantage directly from Blaine, WA. You get a predictable flat rate based on package weight, with zero cross-border hassles or international shipping markups.
- 🇨🇦 For Canadian Customers: Shipped domestically via local ground services at a standardized flat rate based on package weight.