Please note the following important points regarding our sales policy. By adhering to these guidelines, we aim to maintain clarity and ensure your satisfaction with our products.
We guarantee the quality of our handcrafted garments and promptly address any issues with defective or damaged items reported within 3 days of delivery.
We encourage thorough review of product descriptions, size details, and measurements on our website to ensure accurate purchases aligning with your expectations. We only replace/refund defective or damaged items.
Conditions for Exchanges:
• The item must be unworn, unwashed, and in its original condition with tags attached.
• Proof of purchase, such as the original receipt or order confirmation, is required for all exchanges.
For any inquiries or clarification regarding our products, our team is available to assist you via WhatsApp. Please reach out to us before making a purchase to address any concerns.
If you need to exchange a defective item, please reach out to us promptly.
Contact us at hello@femantraa.com or send a message via WhatsApp to +1 778-861-1408 within 3 days of receiving your order to begin the exchange process.
Read our Return Policy
